Our client, a large manufacturer of ready-made meals that has been operating in the Russian market for more than 30 years, has signed a government contract for the provision of catering services in a medical facility in the capital with a maximum price of 129 million rubles.
The services were provided within six months, and the customer and his staff constantly received thanks for the high quality of the products. However, at the end of the previous year, the customer sent several claims in a short time and announced the unilateral termination of the contract, citing violations that did not actually occur:…